Customer Care Representative

We are looking for a Customer Care Representative to join our team!  This position provides professional, helpful and courteous customer service to clinicians throughout the registration process for Pri-Med events by determining requirements, answering inquiries, resolving problems, and fulfilling requests. This position is based in our Boston office. This is a part-time (15-20 hours per week) or full-time opportunity, with flexibility regarding the schedule (hours must be between 9:00am-6:00pm, Monday-Friday).




Responsibilities




Qualifications

  • Qualified candidates will have a high school diploma or equivalent and two or more years Customer Service experience. 
  • Excellent interpersonal, written, and oral communication skills
  • Excellent listening skills and ability to ask probing questions, understand concerns, overcome objectives and  resolve problems
  • Self-starter with a strong work ethic and ability to work independently and as a team player
  • Ability to effectively manage multiple priorities and adapt to change within a fast-paced business environment
  • Professional and friendly attitude and ability to quickly develop a rapport with clinicians over the phone
  • Ability to learn and navigate new software quickly
  • Typing skills and computer proficiency

Interested in this exciting opportunity?

For immediate consideration, please email your cover letter and resume to:  PriMedHR@pri-med.com.  Please include the position title in the email title when responding.  To learn more about Pri-Med please visit http://www.pri-med.com/