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Practice Management

Among physicians and other healthcare practitioners, burnout has reached epidemic proportions. Many physicians feel overworked and frustrated. This session will be designed to offer tips so that you can work more efficiently and get home earlier from your day. The goal of this session is not just to avoid burnout, but to give you at least a few tools to use every day in your practice that will move you closer to thriving at work. While being mindful of practice resource constraints, we will discuss being more efficient with your EMR, utilizing your team to respond to messages, streamlining the refill process and reducing the frustrations from difficult patients.


After this session, you will be able to assess risk of medical errors and prevent them in your medical practices.

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Despite our commitment to the scientific method, caregivers are not nearly as rational and evidence-based as we tell ourselves that we are. Emotions permeate our clinical decision-making, whether we choose to acknowledge this or not. The presentation examines how emotions affect caregivers and the medical care they are able to give their patients.


Medicare initiated payment for transitional care management (TCM), recognizing that many patients discharged from facilities are at high risk for clinical instability or readmission. The TCM service codes pay primary care physicians to provide the patient care required to ensure safe return to independent living. The timing of service delivery stipulated by Medicare must be followed. In order to successfully employ TCM service codes, staff roles must be clearly identified.

young lady doc consulting with elderly lady on couch

The PCMH is a relatively new model of healthcare provision that can be challenging to understand and incorporate into clinical practice. This session will place the PCMH into perspective within the broader healthcare quality movement, present evidence regarding the effectiveness of the PCMH in delivering quality healthcare, provide guidance regarding the transition from current fee-for-service model to the national PCMH-like model of care, and examine how PCMH principles will impact primary care practices starting in 2015.


Keeping up with the many new drugs approved for use in the U.S. each year is a constant challenge. However, only a small number of new drugs each year are novel, work by a new mechanism, and are relevant for primary care practice. This talk will provide a balanced evaluation of these important novel drugs and address their efficacy, side effects, cost, and impact on primary care practice.

Physician and Patient Communication

“Cascade effects” is a term in decision psychology that refers to a process that, once initiated, continues to lead to a chain of events that snowball and cannot easily be stopped until the case concludes. The trigger often occurs in primary care medicine, but it is not typically recognized by participants. This activity will describe the concept and its implications in primary care, and we will discuss different communication and decision making techniques to help “break” cascade momentum.

digital interface being selected by doc

In this age of immense technological and scientific advances, the time-honored patient-clinician relationship can, at times, feel under siege. In examining how changing practice patterns have altered the ritual, Dr. Verghese will discuss some aspects of the relationship that are both timeless and critical to diagnosis and cost-effective care.

Dharma Happiness & Purpose

Dr. Sanjiv Chopra will define Dharma. Reflect on the research regarding happiness and tell us how we can be happier and live a joy - filled life. He will share compelling stories and wisdom about how living with purpose is the key to sustained happiness. As Mark Twain once said, "The two most important days of your life are the day you are born the day you find out why." This talk will speak to your heart and inspire you to lead a happier and meaningful life.

This activity highlights the powerful tools available within the electronic health record to identify patient panels, develop team-based workflows and improve quality metrics. Dr. Brown will discuss practical tools that focus on improving medication adherence, chronic condition management and patient engagement while saving time.


Medical group visits are moving into the mainstream in primary care. They are very popular in the care of prenatal patients, diabetes, and those with chronic health conditions. Participants in this session will learn about different types of group visits and receive insights on overcoming patient confidentiality concerns.